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AI That Works: Lessons from 60+ Freight Forwarders
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Amid margin pressure, hiring constraints and choppy trade flows, forwarders need artificial intelligence that solves real-world operational problems. Drawing on engagements with more than 60 freight forwarders worldwide, Raft CTO Nisarg Mehta and CCO Laura Fava will discuss where AI reliably moves the needle in operations and where it is not a good fit. The discussion will examine three high-impact areas: exception triage that reduces rework and handoffs, customs data quality that cuts prep time from 60 minutes to under 10 with 30% to 40% faster clearance, and AP invoice validation that reaches 40% zero-touch to accelerate close cycles. Mehta and Fava will also cover the guardrails that matter, including regulation and data governance, plus a practical 90-day adoption path and the KPIs leaders can use to prove value.
Moderated by Ariane Herrera, senior associate editor of special projects, Journal of Commerce by S&P Global, this hour-long conversation will focus on decisions freight forwarding leaders can act on this quarter.
Moderator:
Ariane Herrera, Senior Associate Editor, Special Projects, Journal of Commerce by S&P Global
Speakers:
Laura Fava, CCO, Raft
Nisarg Mehta, CTO and Co-Founder, Raft
Matt Yankow, Chief Technology Officer, MBL Logistics
Port Performance 2026: The State of North American Cargo Flow
Container volumes at US ports this year have held relatively strong this fall and yet congestion at the major gateways in the Pacific Northwest, Southern California, New York-New Jersey and the South Atlantic experienced only minimal congestion issues. This is in stark contrast to the supply chain disruptions those gateways experienced during the post-pandemic boom years of 2021-2022. Vessel backlogs this year were few, truck turnaorund times remained in a reasonable range, container dwell times at the marine terminals were manageable, and warehouses handled seasonal spikes in container volumes with relatively few issues. What lessons did ports and their supply chain partners learn during the post-pandemic rebound of US imports, and how did they incorporate these lessons into their operations? What infrastructure improvements have the ports made to enhance port productivity? Have the marine terminals implemented process improvements such as advance sharing of shipment information, trucker appointment systems and container peel piles? Where will the efforts of the ports and their stakeholders be focused in the months ahead to keep the momentum going? This webcast, led by Journal of Commerce Senior Editor Bill Mongelluzzo will feature insights from port representatives from the four corners of the US.
Moderator:
Bill Mongelluzzo, Senior Editor-West Coast, Journal of Commerce by S&P Global
Speaker(s):
Jeff Bellerud, Chief Operations Officer, The Northwest Seaport Alliance
Joel Britt, Vice President-Terminal Operations, South Carolina Ports Authority
Dr. Noel Hacegaba, Chief Operating Officer, Port of Long Beach
Beth Ann Rooney, Port Director, Port Authority of New York and New Jersey
Interested in sponsoring this webcast? For more information, please visit: https://subscribe.joc.com/mediasolutions/
Global Shipping Report: Analyzing the 2026 Outlook
The coming year will be marked by the divergence in container growth in North America and the rest of the world amid a shipping down cycle anticipated to deepen as carriers take delivery of more tonnage. Container volumes globally rose 5% year over year in September, while North American volumes dipped 5% in the same period, according to data from Container Trades Statistics. Global container volumes will end the year up 2.5% to 3.5% compared to 2024, and will expand at a similar clip in 2026, according to BIMCO. But with new capacity coming online in 2026, the supply-demand gap could widen, and in the process dampen ocean carrier earnings. This webcast, led by Journal of Commerce executive editor Mark Szakonyi, will analyze the outlook for the global containerized shipping market, with a specific focus on US economic trends, the state of ocean capacity and the impact of growing overcapacity on BCOs, and updates on the major US ocean trades.
Moderator:
Mark Szakonyi, Executive Editor, Journal of Commerce by S&P Global
Speaker(s):
Ines Nastali, Senior Supply Chain Analyst, S&P Global Market Intelligence
John McCauley, Consultant and Cargill (Ret)
John D. McCown, Author, The McCown Report
*Check back soon for more information! Interested in sponsoring this webcast? For more information, please visit: https://subscribe.joc.com/mediasolutions/
Fourth Quarter Trucking Report: Analyzing the Peak Season
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Trucking’s “peak” season traditionally ran from Labor Day through Thanksgiving, when holiday goods needed to be in stores for Black Friday sales. That schedule has been upended and extended over the past decade by e-commerce and now by fluctuations in freight scheduling caused by US tariffs. The peak now may run beyond the holidays and into January, though the extended shipping season is sometimes less “peaky.” The fourth quarter for trucking this year looks more like a bump in the road than a peak, with excess capacity and weak demand for both truckload and less-than-truckload (LTL) service. But what are the chances for a “November surprise”? Will consumers prove resilient in the face of economic uncertainty and increase their spending? Will they change how and where they spend in a search for greater value? Or will they cut back? How much of an increase in demand is needed to shrink retail inventories to the point of replenishment? Are factories using up raw materials at a pace that could spark higher demand for inputs? On the supply side, will tighter enforcement of truck driver licensing laws finally reduce excess capacity and lead to spot market rate hikes in late 2025 or early 2026? Are there signs in this year’s trucking peak of a market inflection in 2026? This webcast will examine all of these questions and more as shippers plan their transportation strategies for the new year and beyond.
Moderator:
William Cassidy, Senior Editor, Trucking and Domestic Transportation, Journal of Commerce by S&P Global
Speaker(s):
Dean Croke, Principal Analyst, DAT Freight & Analytics
Keith Prather, Managing Partner and Co-Founder, Armada Corporate Intelligence
*Check back soon for more information! Interested in sponsoring this webcast? For more information, please visit: https://subscribe.joc.com/mediasolutions/
AI and the Shipper: Where Automation is Making a Difference
Virtually every single discussion about logistics technology today eventually circles around to one subject: AI. The topic is everywhere as the industry wrestles with what AI means to core processes and the future workforce at shippers and their service providers. But peel back the layers a bit, and the discussion gets even more complicated. Questions arise left, right and center:
- Do shippers need an AI layer across our existing systems?
- Are partners equipped, from a data quality perspective, to support automation goals?
- Are new, AI-native solutions better than incumbent products that are adding AI features?
- Should shippers invest in these tools themselves, or rely on 3PLs to innovate on their behalf?
- What is the ROI from these tools?
- And, of course, how does this affect current employees?
In this one-hour session, the Journal of Commerce will discuss all this and more with a panel of technology experts across disciplines in the global logistics industry.
Moderator:
Eric Johnson, Senior Editor, Technology, Journal of Commerce by S&P Global
Speaker(s):
Jaison Augustine, EVP & Business Unit Head – Shipping & Logistics, WNS Global Services
Bryn Heimbeck President and Co-Founder, Trade Tech
Maneet Singh, Chief Information Officer and Chief Digital Officer, Odyssey Logistics
Interested in sponsoring this webcast? For more information, please visit: https://subscribe.joc.com/mediasolutions/
Recent News and Analysis
Maritime News
- US exports to Middle East in limbo amid war zone service disruptions
- Ocean carriers employ effective capacity management despite market volatility
- Evergreen’s 2025 profits nearly halved on sharp freight rate declines
- Middle East shipping disruptions boost US position as top LNG exporter
- Volatile shipping market drags down OOCL’s 2025 financial results
Surface News
- Canada’s ‘Driver Inc.’ crackdown could push trucking rates higher
- As war rages, multimodal demand surges on Asia-Europe landbridge
- Elevated US trucking rates get new boost from diesel gains amid Middle East war
- Industry stakeholders don’t see regulators rubber-stamping UP-NS deal
- TPM26: US trucking crackdown likely to have delayed impact on drayage sector
Air Cargo News
- As war rages, multimodal demand surges on Asia-Europe landbridge
- Middle East transshipment options to emerge in the coming days: DHL CEO
- Air freight backlog set to gridlock Asia airports amid Middle East conflict: K+N CEO
- Shipping avoids Middle East region after US, Israel begin strikes on Iran
- DSV moves to transform its business as Schenker integration accelerates
Supply Chain News
- FMC says ‘closely monitoring’ carrier rate moves tied to Middle East war
- Reform HMT rather than taxing shipping more: analyst
- CBP lays out initial tariff refund plan that requires ‘minimal’ work from importers
- Tech vendors ready themselves to help importers wage cost reduction war
- Intercontinental Exchange to launch container freight futures in April




