UPS slashes transit times

UPS slashes transit times

Copyright 2003, Traffic World, Inc.

UPS recently concluded its largest transit time improvement effort since 1998, cutting as much as one day off its guaranteed delivery times from thousands of lane pairs. UPS ground shipments from Los Angeles to New York and vice versa, for example, now are guaranteed to arrive in four business days instead of five.

Packages flowing from Dallas or Houston to Florida now take three days on the ground instead of four, and those moving from St. Louis or Kansas City to North and South Carolina now take two days instead of three.

UPS tightened up shipment times on approximately 60 major origin-destination lane combinations taking in some 20 metropolitan areas. They include Atlanta, Baltimore, Boston, Dallas, Houston, Indianapolis, Kansas City, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Pittsburgh, San Francisco and Washington, D.C.

Some of the improvements, such as the four-day coast-to-coast delivery standard, were made in part through changes in railroad service. Others were made through modifications to UPS''s hub-and-spoke interstate trucking network and others through changes to package sorting times or locations.

All told, UPS says an estimated 370,000 customer packages a day now are benefiting from the faster delivery times.

"UPS operates the most extensive and reliable ground transportation network in the nation, but we''re always searching for more efficient ways to deliver for our customers," said Chris Mahoney, senior vice president of transportation.

"That effort is enabled by the technology we''ve deployed in recent years. It''s the technology that allows us to search for new approaches to speeding the flow of goods for our customers."