US e-commerce retailers struggling to manage returns of oversized items have another option this holiday season through a software platform officially launched Wednesday by a Texas-based reverse logistics technology startup. FloorFound, based in Austin, has an online returns lifecycle platform that manages transportation, inspection, storage, merchandising, and resale of oversized returns and offers intelligence on resale values. The new company is led by co-founders Chris Richter, former vice president of revenue for Convey, an online last-mile visibility and transportation cost management platform, and Ryan Matthews, former director of technology for luxury retailer Kendra Scott. In concert with the launch of...

The rise in oversized items such as furniture and appliances purchased online has resulted in the need for reverse logistics processes to manage not only returns, but also resales and other disposal options.

Supply Chain

New software platform debuts to manage oversized e-commerce returns

Union Pacific launches Mexico-Southeast service to meet growing demand

Savannah working through unexpected backlog of anchored vessels

MSC cements North Europe presence with Bremerhaven terminal extension 

Increased truckload volatility inducing shippers, brokers to use pricing technology 

MSC avoids fine as FMC finds no OSRA-22 violation in charge complaint

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Transit times are still in flux, but UP believes the service will take seven to eight days to Atlanta and an additional one or two days to Charlotte and South Florida. 

While shippers say the situation — which could linger through mid-November — is less than ideal, many noted there have been no real impacts yet.

MSC’s move to extend its partnership with Eurogate in the north German gateway port follows a bid by the carrier for a half-stake in Hamburg’s largest terminal operator.

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Union Pacific launches Mexico-Southeast service to meet growing demand

Savannah working through unexpected backlog of anchored vessels

MSC cements North Europe presence with Bremerhaven terminal extension