UPS expands US next-day, early delivery package service

UPS expands US next-day, early delivery package service

UPS is expanding the footprint of its earliest next-day package delivery service in the U.S., speeding packages to customers to meet the demands of faster business cycles.

The step extends UPS Next Day Early service to customers in 12,680 zip codes that previously didn’t have a guaranteed delivery service that reached them before the end of the day.

The new zip codes are primarily in what UPS calls “extended” areas. Customers in those areas will receive shipments by noon or 2 p.m., compared with 8:30 a.m. or 10:30 a.m.

That still allows time for healthcare or professional services to receive documents, lab specimens or other information and respond before the end of business that day, UPS said in a statement.

“Already we’ve seen manufacturers, healthcare companies and professional services, such as financial firms, respond to the expansion,” said Alan Gershenhorn, executive vice president and chief commercial officer. “Getting a package by noon or 2 p.m. has proven to be attractive.”

UPS expands its Next Day Early service as cycle times for packages get tighter, driven by demands for faster service from e-commerce consumers. The world’s largest transportation and logistics company is also expanding its express package service overseas.

In early March, UPS Worldwide Express expanded package service to 23 additional countries and territories, creating an earlier guaranteed-delivery option for customers — typically from 10:30 a.m. to 2 p.m. — in locations that previously had only end-of-day guarantees.

The latest global expansion covered growing markets like Colombia, Saudi Arabia and Vietnam. UPS expanded the worldwide express package service last year to more than 41,000 postal codes. The express service is now available in 88 countries worldwide, UPS said.

Contact William B. Cassidy at bill.cassidy@ihs.com and follow him on Twitter: @wbcassidy_joc.