Sponsored Video: Tech won't be the differentiator, Laufer says

Sponsored Video: Tech won't be the differentiator, Laufer says

Sponsored: No matter whether the market goes up or down, this year carriers are more inclined than ever to change their culture, Laufer Group International CEO Mark Laufer said in an interview at TPM19. He suggests investment toward a minimum common level of technology and standards, and discusses carrier expansion into ancillary services.

TPM 2019, Long Beach, California