Gordon Downes, CEO at NYSHEX, explains how NYFI’s suite of analytics differs from other indices, how index-linked contracts eliminate friction and the importance of establishing an index governing board.

Jake Gilene, chief commercial officer at TRAC Intermodal, discusses the potential of AI-driven forecasting — including predictive fleet optimization for enhanced visibility and proactive fleet maintenance — as well as opportunities in operational and financial automation to improve accuracy, reduce disputes and deliver a better customer experience.

Antonio Alcaraz, global vice president and head of ocean freight at PSA BDP, shares how experience, trust and solid data are key to finding better, faster solutions for customers; the importance of properly interpreting digital data by leaning on decades of experience; and the power of conversation to deepen customer partnerships.