National Air Cargo Investing Resources To Expand Presence in Asia

JOC Staff |
ORCHARD PARK, NEW YORK – National Air Cargo is investing resources to expand the company’s presence in Asia as part of its strategic plan to enhance growth and develop new business opportunities in the Asian marketplace. The company recently formed a dedicated sales team for Asia and added toll free phone numbers that will be maintained for extended hours through a dedicated call center based in Kuala Lumpur.

“This investment is based on our significant growth in the Asian marketplace which has grown by approximately 50% in just the last year alone,” Alan White, regional director, Pacific Rim, National Air Cargo said. “We are confident that this allocation of corporate resources will provide us with a significant return on our investment in this emerging global marketplace.”

The new sales team will be directed by Mr. White, who heads all National Air Cargo’s operations in Asia. Hari Subramaniam has been reassigned from Dubai to India to lead the sales efforts there. Haryati Nordin has been hired to assist sales efforts in the commercial and charter markets and will be based in Kuala Lumpur. Also joining the new sales team is Walter Edwards as Business Development Manager and Keiko Takatsu who will serve in the capacity of account executive; both will be based in Japan. Martha Chung has been hired as a Sales Support Executive and will be based in Seoul, Korea, where she will manage the local National Air Cargo office and provide all servicing for the country’s shipping clients.

National Air Cargo also launched a toll free number program to provide an added level of convenience for customers who need to schedule a transport or a pick-up delivery. Calls to the new number will be directed to the call center in Kuala Lumpur. The call center will be staffed with trained associates that will be able to manage calls in various languages. The toll free numbers will provide convenience for customers to contact National Air Cargo from anywhere in Asia and schedule shipping, track deliveries, or utilize any of the company’s many freight forwarding services.


The toll free numbers are:
Japan: 010 800 6860 4655
Korea: 001 800 6860 4655
India: 000 800 600 1152
Philippines: 00 800 6860 4655
Singapore: 800 6860 4655
Thailand: 001 800 6860 4655

“We are very excited to add these resources to expand our footprint in Asia and we look forward to continued growth in this exciting marketplace,” White concluded.