GAC brings Swiss Post Solutions to the Middle East

JOC Staff |
14 Oct 2009 - GAC has signed a strategic partnership agreement with leading integrated document management specialist Swiss Post Solutions to bring its core document services and solutions to the Middle East.

The alliance, to be known as GAC Office Solutions - Powered by Swiss Post Solutions, is part of the GAC Solutions umbrella. It combines GAC's commercial skills, customer knowledge and geographical reach with Swiss Post Solutions technological and operational excellence in document outsourcing to offer a range of physical and digital solutions.

These include mailroom services, scanning and processing of documents, data capture, records and archive management, print and reprographics as well as third party supplier management and the recently announced products Swiss Post Box and IncaMail. Clients will be able to manage their back office functions and customer interaction more effectively, creating clear business advantages.

The strategic tie-up with a world leading supplier like Swiss Post enables us to offer our Gulf-based maritime and logistics clientele value-added office solutions that can help them trim cost, enhance productivity and improve information management, says Christer Sjödoff, Group Vice President for GAC Solutions.

GAC was attracted to Swiss Post Solutions by its reputation as a leading provider of document solutions for a broad portfolio of blue chip companies, including Zurich Financial Services, Siemens and Microsoft.

We also foresee further synergy whereby GAC Office Solution's value proposition can be expanded with complementary services from our existing logistics portfolio such as removals, freight forwarding, records retention and storage services to offer clients end-to-end solutions. We are confident about the uptake of our innovative technology-led services as organisations are increasingly seeking to outsource non-core functions to focus on their core competencies.

Already well established in Europe and the USA, the formation of a dedicated Middle East operation represents an important strategic expansion for Swiss Post Solutions, and puts it firmly at the forefront of document outsourcing in its bid to become represented and respected globally.

Markus J Becker, CEO Swiss Post Document Solutions, welcomes the timely expansion into this new market: We have expanded rapidly through a combination of organic growth and acquisitions. Our success and growth in Europe and the USA provide the crucial foundation for us to penetrate new markets, and this exciting new venture with GAC represents a fantastic opportunity for us to enhance our international reach.

This important strategic alliance is the result of months of hard work from teams within Swiss Post Solutions and GAC Solutions. We aim to become the leading provider of outsourced mailroom and document processing solutions in the Middle East. As we grow our client base, we hope to help customers achieve a change in the way they process and manage their information across all areas of the business to improve performance and profitability. An immediate priority is to introduce our comprehensive range of outsourced services to the business community.

Corporations that have multiple sites and floors in offices and buildings will benefit from the information flows and controls to ensure timely delivery and processing of documents and goods to individuals within the workplace. This encompasses a diverse range of business sectors including financial services, retails, media, public sector, technology, energy and utilities amongst others.