Exel Earns Fulfillment Center of the Year Award from Toys "R" Us

JOC Staff |
Westerville, Ohio (Oct. 29, 2009) – Exel, the North American leader in supply chain management and a Deutsche Post DHL company, today announced that its Groveport, Ohio, facility earned the “Fulfillment Center of the Year” award from Toys “R” Us.

Toys “R” Us evaluated its fulfillment partners on a number of criteria including “perfect orders,” an overall measure of how often customers received the right products at the right times, with internal systems and personnel working at maximum efficiency. Other key measures included order-fill accuracy, shipping efficiency and inventory accuracy.

“Across the board, the Exel team outperformed our already high standards and expectations,” said Michael Jacobs, senior vice president of Logistics at Toys “R” Us. “Exel’s fulfillment operation in Central Ohio is an important extension of the Toys “R” Us business, and we were delighted to be able to reward their hard work.”

“We enjoy an open and collaborative partnership with Toys “R” Us,” said Jim Gehr, president of Exel’s Retail business unit. “It’s a team effort, and that’s a key part of our mutual success in delivering the right products to the right customers at the right time.”

Exel fulfills orders for Toys “R” Us and its e-commerce sites, including Toysrus.com, Babiesrus.com, eToys.com and babyuniverse.com.

Exel was selected as a fulfillment partner by Toys “R” Us in 2006. That same year, Exel received the company’s Logistics Partner of the Year award.



For more information, please contact:
Sarah Jackson or Aaron Brown
Exel Fahlgren Mortine Public Relations
614-865-5935 614-383-1608
sarah.jackson@exel.com aaron.brown@fahlgren.com

About Exel
Exel is the North American leader in contract logistics, providing customer-focused solutions to a wide range of industries including aerospace, automotive, chemical, consumer, energy, industrial, life sciences, retail and technology. Exel’s innovative supply chain solutions, skilled people and regional coverage, bring together all aspects of contract logistics in addition to a wide range of integrated, value-added and specialist services. Exel is a wholly owned entity of Deutsche Post DHL, the world’s leading logistics group. For more information, visit www.exel.com.