PLANTATION, Fla. – November 11, 2009 – DHL Express, the world’s leading express delivery and logistics company, announced today it has expanded its agreement with Retail Shipping Associates (RSA). RSA will now act as a preferred retail partner for the DHL Authorized Shipping Center network, supporting DHL international express services at thousands of independently owned or franchised retail shipping center outlets in the United States.
With the new agreement, DHL will consolidate support in the United States for retail access to international shipping services with RSA, making it easier for small and medium-sized businesses to access DHL’s global express delivery network. RSA will provide DHL Express with management, customer service, technology, sales support and promotional services for its expanding retail shipping network.
“This new partnership with RSA allows us to more effectively reach and serve small to mid-sized enterprises that operate globally and demand fast, reliable, secure international shipping services,” said Ian Clough, CEO of DHL Express USA.
DHL began its relationship with RSA two years ago, and currently has 1,800 member stores that are part of the DHL Authorized Shipping Center network. Non-RSA mail and parcel stores that currently offer DHL international express services may continue offering these services with a basic, free RSA membership.
“As the recognized leader for international express shipping, DHL represents an important piece of the offering for retail shipping centers throughout the U.S.,” said Brandon Gale, President of Retail Shipping Associates. “Small and mid-sized shippers need convenient access to DHL services, and that is exactly what the DHL Authorized Shipping Center network provides. RSA is excited to partner with DHL on behalf of both our members and the industry. Our team of dedicated experts looks forward to enhancing value, efficiency, and productivity for both DHL and program participants.”
DHL Express is the international shipping and logistics expert. It provides a comprehensive suite of international services for importing and exporting to and from the U.S. to more than 220 countries and territories worldwide through its unparalleled global network. With more than 40 years of international shipping experience and 46 state-of-the-art hubs around the world from Shanghai to Cincinnati, approximately 95% of U.S. inbound shipments are cleared on the day of arrival, where regulations permit.