CMA CGM Named Ocean Carrier of the Year by Global Retailer
The CMA CGM Group is pleased to announce that it was recently honored with the 2008-2009 “Ocean Carrier of the Year award” by Walmart in recognition of its commitment to excellent service.
According to Walmart, CMA CGM received the award based on its ability and willingness to provide efficient value added services and offer flexibility when needed.
This high performance service was achieved thanks to the excellent coordination between CMA CGM’s worldwide agencies and the head office which together, were able to come up with tailor-made solutions even in this difficult economic climate.
This award is recognized in the industry as the benchmark of superior performance with more than 19 service criteria assessed on a monthly basis, including delivery of superior customer service, documentation and data quality and timeliness, on time vessel performance and responsiveness and flexibility.
Rodolphe Saade, CMA CGM Group Chief Executive Vice-President said “We are all very honoured by this award, which highlights the dedication and expertise of our teams worldwide to meet our customers’ needs and provide superior performance in every aspect of our activity. During this year, one of the most challenging in these economic times, the entire CMA CGM organization remained committed to put forth the extra effort to meet the very extensive requirements of our customers.”
The CMA CGM Group has worked closely with Walmart since 2005 including membership together in the Clean Cargo group where both companies work closely to reduce their environmental footprint.
About CMA CGM
Led by its founder Jacques R. Saadé, CMA CGM is currently the world’s third largest container shipping Group and is ranked number one in France. Operating a fleet of 370 vessels, including 90 company-owned, the Group serves over 400 ports around the world. In 2008, it carried more than 9 million TEUs (twenty-foot equivalent units). With a presence on all continents and in 150 countries through its network of 650 agencies, the Group employs 17,000 people worldwide. For more information, please visit www.cma-cgm.com.
According to Walmart, CMA CGM received the award based on its ability and willingness to provide efficient value added services and offer flexibility when needed.
This high performance service was achieved thanks to the excellent coordination between CMA CGM’s worldwide agencies and the head office which together, were able to come up with tailor-made solutions even in this difficult economic climate.
This award is recognized in the industry as the benchmark of superior performance with more than 19 service criteria assessed on a monthly basis, including delivery of superior customer service, documentation and data quality and timeliness, on time vessel performance and responsiveness and flexibility.
Rodolphe Saade, CMA CGM Group Chief Executive Vice-President said “We are all very honoured by this award, which highlights the dedication and expertise of our teams worldwide to meet our customers’ needs and provide superior performance in every aspect of our activity. During this year, one of the most challenging in these economic times, the entire CMA CGM organization remained committed to put forth the extra effort to meet the very extensive requirements of our customers.”
The CMA CGM Group has worked closely with Walmart since 2005 including membership together in the Clean Cargo group where both companies work closely to reduce their environmental footprint.
About CMA CGM
Led by its founder Jacques R. Saadé, CMA CGM is currently the world’s third largest container shipping Group and is ranked number one in France. Operating a fleet of 370 vessels, including 90 company-owned, the Group serves over 400 ports around the world. In 2008, it carried more than 9 million TEUs (twenty-foot equivalent units). With a presence on all continents and in 150 countries through its network of 650 agencies, the Group employs 17,000 people worldwide. For more information, please visit www.cma-cgm.com.