CONOVER, NC – June 12, 2012 – To meet growing demand for “final mile” services in the Northeast region, specialized furniture carrier and international logistics provider Zenith Global Logistics has opened a new White Glove Home Delivery hub in Louisville, KY.
“This latest addition to our U.S. home delivery hub network supports brick-and-mortar and e-retailers looking for cost-effective, timely high quality service in their final mile of order fulfillment,” remarks Jack Hawn, President and CEO. “There’s nothing more personal in the shopping experience than stepping foot in the customer’s home, and retailers are realizing that the experience during home delivery can make the difference in gaining repeat business. Our teams undergo extensive and rigorous training in proper furniture handling, knowledge and care. They are friendly, reliable and come to the consumer’s doorstep presenting a professional appearance.”
Hawn adds that its ability to meet or exceed consumers’ expectations on behalf of retailers begins well before their team arrives and the shopper’s home. “We maintain a thorough deluxing process in our facilities,” he explains. “Our home delivery specialists inspect all case goods drawers and drawers, color match all coordinating items, wipe down and polish surfaces, and foam protect and blanket wrap each piece. Upholstery is inspected for fabric defects and pattern match, then air-hose cleaned to remove residual packaging. Skirts are steamed and prepped before delivery.”
Since 2009, Zenith Global Logistics has opened eight regional freight and home delivery hubs throughout the U.S., including Texas, Arkansas, Mississippi, Georgia, Florida, Virginia and Kentucky. Last year it expanded its North Carolina storage and handling capacity by more than 30% through the acquisition of the former Boyles Furniture facility in Conover as its new corporate headquarters. In April it expanded its fleet with the addition of 25 regional and OTR trucks plus 50 trailers.
Zenith Global Logistics is a total supply chain logistics provider specializing exclusively in home furnishings. Internationally, the company services the continental U.S. and multiple points in Asia with warehousing, consolidation and full/split container programs. Domestically, the company owns and operates its own truck fleet as well as transportation hubs and more than 3.5 million square feet of warehousing, including facilities in Southern California, Texas, Mississippi, Florida, North Carolina, Virginia and Maryland. Zenith Global provides national home delivery service to all points in the United States through a network of company-owned delivery operations and local market providers. Visit the company online at www.zenithcompanies.com to learn more.