Continued supply chain disruptions will mean that shippers and transport providers alike will continue to seek reliable, efficient, congestion-free ports. Ports no longer operate in the background of everyday life — supply chain disruptions brought our industry into the mainstream media in an unprecedented manner. In North Carolina, the attention has given us the opportunity to demonstrate what we do best: finding solutions for our customers and providing unmatched customer service, all while maintaining the highest vessel productivity in North America and fastest turn times on the East Coast.
The cornerstone of our strategic growth plan — the nearly $300 million capital investment program — has allowed us to serve larger, more efficient vessels while maintaining best-in-class vessel productivity, gate turn times, and rail dwell times. Our new container gate and terminal operating system serve to further enhance our reputation as the fastest port on the East Coast. Recent service additions such as the Wilmington Midwest Express expand our reach into the highly sought-after Midwest market and provides a competitive advantage in a time when supply chain issues continue to impact ports across the country.
In 2023, it will be imperative for ports to look beyond their fence line and partner with others on increasing efficiency beyond port gates and into the transportation network. We’ve recently partnered with our local officials as well as the state of North Carolina to support projects to increase distribution access not just on our terminal, but in the state as a whole. Collaboration between all facets of the logistics network will be paramount in 2023 to increasing efficiency.
North Carolina will continue to focus its efforts in providing solid, reliable service to shippers. We look forward to a strong 2023.