JOC Staff | Nov 28, 2012 2:21PM EST
International courier and express service company DHL Express successfully implemented software from Open Pricer, a pricing technology and pricing intelligence business, to support its price decision-making worldwide.
DHL previously used a series of in-house developed tools for pricing decision support. The Open Pricer software provides an integrated system that manages customer accounts, shipments, tariffs and costs for all countries in the DHL network.
The software is used when sales managers negotiate customer contracts that require an exception to the pricing policy in terms of level of discount or tariff structure.