<div class="phx-topic abstract-wrapper">While Ocean Network Express is waiving detention penalties tied to the coronavirus, other ocean carriers have not shown as much flexibility when cargo owners cannot return empty boxes during the supply chain disruption.</div>

While Ocean Network Express is waiving detention penalties tied to the coronavirus, other ocean carriers have not shown as much flexibility when cargo owners cannot return empty boxes during the supply chain disruption.

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<div>Shippers and truckers are raising the alarm on how blank sailings linked to the coronavirus disease 2019 (COVID-19) will cause a rash of detention penalties between $100 to $200 per day if it remains difficult to return empty containers to terminals in Los Angeles and Long Beach.While Ocean Network Express (ONE) is waiving detention fees, according to a Feb. 25 advisory from the company, other steamship lines haven’t provided such amnesty, say motor carriers. Container lines may be reluctant to waive such fees, considering the volume slump caused by COVID-19 is costing them $300 to 350 million weekly, according to...

Shippers and truckers are raising the alarm on how blank sailings linked to the coronavirus disease 2019 (COVID-19) will cause a rash of detention penalties between $100 to $200 per day if it remains difficult to return empty containers to terminals in Los Angeles and Long Beach. While Ocean Network Express (ONE) is waiving detention fees, according to a Feb. 25 advisory from the company, other steamship lines haven’t provided such amnesty, say motor carriers. Container lines may be reluctant to waive such fees, considering the volume slump caused by COVID-19 is costing them $300 to 350 million weekly, according to consultancy Sea-Intelligence Maritime Consulting. There are limits to the leniency carriers will show, however, with ONE saying it won’t reimburse for storage or escalating fees. That resistance is causing trucker and cargo owner frustration about being penalized for factors they argue are beyond their control. “From an administrative standpoint, the other steamship lines are making it an onerous process to dispute detention/per diem right now,” said Robert Loya, vice president of CMI West, a drayage provider in Southern California owned by NFI Industries. Most of the container terminal operators in the Los Angeles-Long Beach port complex began to manage the return of empty boxes last month in order to avoid yard congestion. “If you fill up a terminal with empties, you don’t have enough space to handle the containers that are coming in. That’s the issue,” said Ed DeNike, president of SSA Containers. Some terminals last month began notifying beneficial cargo owners (BCOs) they would only issue appointments to return empty containers if the trucker retrieved a full container, known as a dual transaction. Other terminals began to refuse returns of all empty containers. Several terminal operators told JOC.com that is necessary because of the reduction of outbound vessel capacity needed to return the empties to Asia, and available terminal space is becoming scarce. Blank sailings have also reduced import volumes so much that work shifts in Los Angeles-Long Beach have been canceled over the past couple of weeks, ostensibly to save on longshore labor costs. According to a schedule of gate closures shared with JOC.com, individual terminals in Los Angeles-Long Beach have announced 25 day or evening work shifts that will be canceled this week from Monday through Friday. The semantics game on fee waivers Photo credit: Noatum Logistics. During the Federal Maritime Commission’s investigation into detention and demurrage, ocean carrier sources told JOC.com it’s common to extend free time when a terminal is completely closed. If a hurricane shuts down a terminal, for example, a BCO shouldn’t lose a free day to pick up or return containers. The coronavirus detention discussion, however, is more complicated because restrictions, such as a dual transaction requirement, are different than closures. Even eliminating one shift isn’t the same as a shutdown; limited access is different than no access. Even if one terminal isn’t accepting an empty, that doesn’t mean an ocean carrier can’t push back on detention. “That assumes it’s the only location taking the empty [box]. If the steamship line gives you three locations and one is closed or not taking the empty, you’ve got two other options,” Loya said. “What is happening right now, though, is the first may not take the empty, the second has no available appointments, and the third requires a dual transaction.” BCOs and truckers can argue that it’s unreasonable to charge detention/per diem. An ocean carrier, however, can counter that drayman has a responsibility to book an appointment before the slots fill up, or to schedule a dual transaction, thus penalties shouldn’t be waived. Address disruptions in service contracts What a BCO can do to dispute detention/per diem penalties depends on the contract. If the ocean carrier bills the motor carrier under merchant haulage, then the Uniform Intermodal Interchange and Facilities Access Agreement (UIIA) is an avenue to resolve the dispute. If the ocean carrier bills the BCO under a door delivery, the UIIA doesn’t apply. Lori Fellmer, vice president of logistics and carrier management with BassTech International, recommends BCOs address disruptions in their service contract. Even if the coronavirus is an extraordinary event, there have been enough disruptions in Southern California that a BCO should negotiate the issue. “Not every BCO has the leverage to get language into a contract,” Fellmer said. “But you can have these conversations with your steamship lines, even if it’s not in your contract. Unfortunately, a steamship line can, at any moment, publish something in a tariff that puts the BCO on the hook if all else fails.” Keeping documents is also crucial to fighting a detention/per diem penalty, sources say. They recommend saving emails, taking screenshots if a portal shows no available appointments, and following up phone calls with an email summarizing the contents of the conversation. “We always ask the recipient in a follow-up email to let us know if there is anything we misunderstood,” said Rachael Acker, logistics manager with Wolverine Worldwide, Inc. “That way, both sides have a common understanding of what was discussed on the phone call.” Contact Ari Ashe at ari.ashe@ihsmarkit.com and follow him on Twitter: @arijashe .

North American ports

US truckers, shippers resist coronavirus-linked detention fees

<div class="phx-topic abstract-wrapper">The overhaul marks the latest in a series of network shakeups among North American railroads competing for international intermodal freight. </div>

The overhaul marks the latest in a series of network shakeups among North American railroads competing for international intermodal freight.

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<div class="phx-topic">Norfolk Southern Railway (NS) is reshaping its international intermodal network, consolidating and reducing service between the US West Coast and several Midwest markets while expanding train capacity from East Coast ports into the Midwest. The most significant changes affect Ohio and the Upper Midwest, where the railroad will consolidate all Cincinnati-area traffic into a single large terminal in Sharonville, just north of the city. Under the new plan, international trains will interchange in Chicago and terminate in Cincinnati, no longer continuing to Cleveland or Detroit. The changes take effect Oct. 20. The decision was made to consolidate into a single terminal in Cincinnati to put ocean containers into stacks, following similar NS projects in Atlanta, Memphis and Chicago in the last two years. In the long term, ground stacking will allow Norfolk Southern to be better equipped for import surges. Meanwhile, the railroad’s decision to cancel international trains from Chicago to Cleveland and Detroit reflects low volume. Most cargo destined for Cleveland arrives at East Coast ports, or in the case of Detroit, the East Coast and Canadian ports. “We’re not trying to consolidate international traffic from [Cleveland and Detroit] through Sharonville,” Norfolk Southern said in a statement to the Journal of Commerce. “For the limited international volumes moving to/from Cleveland and Detroit, Sharonville may occasionally serve as a routing option, but it’s not being positioned as a hub for those markets.” The overhaul by NS marks the latest in a series of network shakeups among North American railroads competing for international intermodal freight. In April, BNSF Railway introduced a joint service with Norfolk Southern to move import containers from <a href="https://www.joc.com/article/bnsfs-new-seattle-to-ohio-service-avoids-chicago-dray-5203416">Seattle and Tacoma to the Ohio Valley</a> with a quick crew change in Chicago, eliminating the need to truck cargo across the city. BNSF added another inland service in July, linking Los Angeles, Long Beach and Oakland with <a href="https://www.joc.com/article/bnsf-to-use-southern-route-to-salt-lake-city-under-up-intermodal-deal-6045357">Salt Lake City</a>. In July, Union Pacific Railroad also opened a new terminal in <a href="https://www.joc.com/article/ups-kc-terminal-will-change-approach-on-ocean-cargo-6013727">Kansas City</a> and reconfigured its intermodal network to accelerate domestic and international trains from Southern California in a bid to better compete against BNSF. In September, Canadian National Railway and CSX Transportation unveiled a joint service to move containers from Western Canada <a href="https://www.joc.com/article/cn-csx-joint-service-to-connect-west-canada-and-nashville-6077903">directly to Nashville</a>, rather than depositing the cargo in Memphis and trucking it across Tennessee. <h3>Adjustment for NS shippers </h3>Cargo owners in Cleveland and Detroit will lose access to major West Coast ports unless they are willing to truck containers to Chicago or Cincinnati, but alternative options are available. Detroit shippers can redirect international volumes to the East Coast ports of New York-New Jersey and Virginia, where CSX and Norfolk Southern already operate frequent service. They can also route freight through Vancouver using Canadian National Railway, which maintains a large terminal in Detroit. Norfolk Southern, meanwhile, will replace West Coast options for those in Cleveland with new departures from the Port of New York and New Jersey. A new thrice weekly train from Port Liberty Bayonne will launch Oct. 21, the railroad announced, supplementing its existing daily train from APM’s Elizabeth Marine Terminal. Shippers in Kansas City will also see adjustments on Oct. 21. The current daily train from Elizabeth Marine Terminal will be replaced by a three-day-per-week schedule but originate from Elizabeth, Port Liberty Bayonne, and Port Liberty New York on Staten Island, offering service from more terminals despite fewer weekly departures. Contact Ari Ashe at <a href="mailto:ari.ashe@spglobal.com">ari.ashe@spglobal.com</a>. </div>

Norfolk Southern Railway (NS) is reshaping its international intermodal network, consolidating and reducing service between the US West Coast and several Midwest markets while expanding train capacity from East Coast ports into the Midwest. The most significant changes affect Ohio and the Upper Midwest, where the railroad will consolidate all Cincinnati-area traffic into a single large terminal in Sharonville, just north of the city. Under the new plan, international trains will interchange in Chicago and terminate in Cincinnati, no longer continuing to Cleveland or Detroit. The changes take effect Oct. 20. The decision was made to consolidate into a single terminal in Cincinnati to put ocean containers into stacks, following similar NS projects in Atlanta, Memphis and Chicago in the last two years. In the long term, ground stacking will allow Norfolk Southern to be better equipped for import surges. Meanwhile, the railroad’s decision to cancel international trains from Chicago to Cleveland and Detroit reflects low volume. Most cargo destined for Cleveland arrives at East Coast ports, or in the case of Detroit, the East Coast and Canadian ports. “We’re not trying to consolidate international traffic from [Cleveland and Detroit] through Sharonville,” Norfolk Southern said in a statement to the Journal of Commerce. “For the limited international volumes moving to/from Cleveland and Detroit, Sharonville may occasionally serve as a routing option, but it’s not being positioned as a hub for those markets.” The overhaul by NS marks the latest in a series of network shakeups among North American railroads competing for international intermodal freight. In April, BNSF Railway introduced a joint service with Norfolk Southern to move import containers from Seattle and Tacoma to the Ohio Valley with a quick crew change in Chicago, eliminating the need to truck cargo across the city. BNSF added another inland service in July, linking Los Angeles, Long Beach and Oakland with Salt Lake City . In July, Union Pacific Railroad also opened a new terminal in Kansas City and reconfigured its intermodal network to accelerate domestic and international trains from Southern California in a bid to better compete against BNSF. In September, Canadian National Railway and CSX Transportation unveiled a joint service to move containers from Western Canada directly to Nashville , rather than depositing the cargo in Memphis and trucking it across Tennessee. Adjustment for NS shippers Cargo owners in Cleveland and Detroit will lose access to major West Coast ports unless they are willing to truck containers to Chicago or Cincinnati, but alternative options are available. Detroit shippers can redirect international volumes to the East Coast ports of New York-New Jersey and Virginia, where CSX and Norfolk Southern already operate frequent service. They can also route freight through Vancouver using Canadian National Railway, which maintains a large terminal in Detroit. Norfolk Southern, meanwhile, will replace West Coast options for those in Cleveland with new departures from the Port of New York and New Jersey. A new thrice weekly train from Port Liberty Bayonne will launch Oct. 21, the railroad announced, supplementing its existing daily train from APM’s Elizabeth Marine Terminal. Shippers in Kansas City will also see adjustments on Oct. 21. The current daily train from Elizabeth Marine Terminal will be replaced by a three-day-per-week schedule but originate from Elizabeth, Port Liberty Bayonne, and Port Liberty New York on Staten Island, offering service from more terminals despite fewer weekly departures. Contact Ari Ashe at ari.ashe@spglobal.com .

Rail News

North-American rail

Intermodal providers

Surface

Norfolk Southern tweaks international services from West, East coasts

<div class="phx-topic abstract-wrapper">The carrier’s operational update did not provide profit and loss figures, but the declining revenue is an indication of tough times ahead as liners sail into their financial reporting season.</div>

The carrier’s operational update did not provide profit and loss figures, but the declining revenue is an indication of tough times ahead as liners sail into their financial reporting season.

<div class="phx-topic">Hong Kong-based ocean carrier OOCL on Thursday reported a significant drop in third-quarter revenue as fast-declining rates on the trans-Pacific and Asia-Europe trades dragged down its top-line earnings. The operational update did not provide profit and loss figures, but the declining revenue is an indication of tough times ahead as carriers sail into their financial reporting season. The Cosco Shipping Holdings subsidiary ended the third quarter with total revenue of $2.26 billion, down 25.9% year over year, as the average revenue per TEU dropped 26%. The two east-west routes out of Asia were mainly responsible for the declining revenue. Frontloading on both the trans-Pacific and Asia-Europe led to an early end to the peak season, which was evident in the drop in OOCL’s revenue on the two trade lanes as falling demand and excess capacity dragged down rates. <div class="wrapper-narrow"><dynamic-object type="jocchartid" resource-id="e8c13a3e-9f5a-412f-8741-adbf5e1a7779"></dynamic-object></div>Historically, the trans-Pacific is the largest earner among OOCL’s trade lanes, but third-quarter revenue on the route was down 33.2% at $837 million. On Asia-Europe, revenue fell 38.3% to $479 million, while intra-Asia/Australasia revenue was down 12.9% at $766 million. The trans-Atlantic, the smallest of OOCL’s main trades, was the only lane where third-quarter revenue growth was recorded, increasing 25.4% to $180 million. <h3>Flat volume across trade lanes </h3>Third-quarter volume across all four trade lanes was almost flat, increasing 0.7% year over year to 1.9 million TEUs, while the total available capacity rose 4.2%. From a trade lane perspective, the trans-Pacific recorded volume of 526,032 TEUs, a decline of 4.7%, while Asia-Europe volume was flat at 346,001 TEUs. Intra-Asia/Australasia volume was up 1.7% at 938,090 TEUs, with the trans-Atlantic recording a sharp 22.8% increase to 137,016 TEUs. Over the first nine months of the year, OOCL’s total revenue fell 8.3% year over year to $6.9 billion, dragged down by average revenue per TEU that fell 12.4%. Trans-Pacific revenue declined 14.6% to $2.5 billion, while Asia-Europe revenue was down 20.3% at $1.4 billion. Nine-month intra-Asia/Australasia revenue rose 4.2% to $2.2 billion, with trans-Atlantic revenue up 20.3% at $544 million. Volume handled by OOCL in the first nine months was up 4.7% at 5.8 million TEUs. Contact Greg Knowler at <a href="mailto:greg.knowler@spglobal.com">greg.knowler@spglobal.com</a>. </div>

Hong Kong-based ocean carrier OOCL on Thursday reported a significant drop in third-quarter revenue as fast-declining rates on the trans-Pacific and Asia-Europe trades dragged down its top-line earnings. The operational update did not provide profit and loss figures, but the declining revenue is an indication of tough times ahead as carriers sail into their financial reporting season. The Cosco Shipping Holdings subsidiary ended the third quarter with total revenue of $2.26 billion, down 25.9% year over year, as the average revenue per TEU dropped 26%. The two east-west routes out of Asia were mainly responsible for the declining revenue. Frontloading on both the trans-Pacific and Asia-Europe led to an early end to the peak season, which was evident in the drop in OOCL’s revenue on the two trade lanes as falling demand and excess capacity dragged down rates. Historically, the trans-Pacific is the largest earner among OOCL’s trade lanes, but third-quarter revenue on the route was down 33.2% at $837 million. On Asia-Europe, revenue fell 38.3% to $479 million, while intra-Asia/Australasia revenue was down 12.9% at $766 million. The trans-Atlantic, the smallest of OOCL’s main trades, was the only lane where third-quarter revenue growth was recorded, increasing 25.4% to $180 million. Flat volume across trade lanes Third-quarter volume across all four trade lanes was almost flat, increasing 0.7% year over year to 1.9 million TEUs, while the total available capacity rose 4.2%. From a trade lane perspective, the trans-Pacific recorded volume of 526,032 TEUs, a decline of 4.7%, while Asia-Europe volume was flat at 346,001 TEUs. Intra-Asia/Australasia volume was up 1.7% at 938,090 TEUs, with the trans-Atlantic recording a sharp 22.8% increase to 137,016 TEUs. Over the first nine months of the year, OOCL’s total revenue fell 8.3% year over year to $6.9 billion, dragged down by average revenue per TEU that fell 12.4%. Trans-Pacific revenue declined 14.6% to $2.5 billion, while Asia-Europe revenue was down 20.3% at $1.4 billion. Nine-month intra-Asia/Australasia revenue rose 4.2% to $2.2 billion, with trans-Atlantic revenue up 20.3% at $544 million. Volume handled by OOCL in the first nine months was up 4.7% at 5.8 million TEUs. Contact Greg Knowler at greg.knowler@spglobal.com .

Container lines

Asia-Europe

Trans-Pacific

Container Shipping News

Maritime

Tumbling rates on trans-Pacific, Asia-Europe drag down OOCL Q3 revenue

<div class="phx-topic abstract-wrapper">A lack of transparency in carbon pricing from carriers is frustrating breakbulk shippers, while the industry must strike a balance that supports environmental goals without undermining the sector’s ability to function.</div>

A lack of transparency in carbon pricing from carriers is frustrating breakbulk shippers, while the industry must strike a balance that supports environmental goals without undermining the sector’s ability to function.

<div class="phx-topic">Project cargo shippers are demanding greater visibility and clear, uniform pricing for carbon mitigation measures undertaken by carriers, arguing that carbon levies should be integrated directly into freight rates. “Carriers need to be way more forthcoming with charges, even if two years out,” a shipper told the Journal of Commerce. “Volume is volume.” Another shipper added that carbon costs should “be part of the freight rate, not a handshake fee at the end.” Current practices mean that while “some carriers disclose, some just give us an $80,000 bill after the fact,” the source said. Project cargo shippers also called for a global carbon pricing standard to level the competitive playing field. “We need a cost of carbon for everyone across the world,” said a third shipper. “It is a disadvantage to certain sectors if we are not going to play in the same space.” The source added that inconsistent regulation creates unfair burdens for compliant regions or companies. <h3>Need to balance environmental goals </h3>Shippers said that “flow down” environmental processes now reach deep into the project cargo supply chain. Increased environmental reporting demands from downstream come from freight forwarders, carriers and trucking companies who are often mandated to report carbon and offsets for carbon emissions. “We have a responsibility to have these discussions with our vendors,” said one shipper. “But it comes at a cost and there is a balance to play,” which highlights the trade-off between sustainability and financial viability. Another shipper said the industry must strike a balance that supports environmental goals without undermining the sector’s ability to function. “We need to think about whether we want a voice about regulations that are responsible but don’t destroy the business,” the sources said. From a carrier perspective, the technological hurdles to decarbonization remain immense. “One of the biggest challenges [to decarbonization] is scalability and availability of fuels,” Ben Collins, global project cargo manager at Mediterranean Shipping Co., told a Breakbulk Americas panel last week. “There is a lot of work still to be done on this.” Collins also posed the question of whether customers are willing to pay for decarbonization. “There is a long way to go before this nut can be cracked, but cracked it will be,” he said. Despite the challenges, the adoption of green initiatives appears to be gaining momentum in the sector. Vedran Muratbegovic, senior vice president/industrial at carrier Wallenius Wilhelmsen, noted the level of uptake was “increasing among customers.” For carriers such as Wallenius, achieving ambitious decarbonization targets means “partnerships have become increasingly important,” Muratbegovic said at Breakbulk Americas. Contact Carly Fields at <a href="mailto:carly.fields@spglobal.com">carly.fields@spglobal.com</a>.</div>

Project cargo shippers are demanding greater visibility and clear, uniform pricing for carbon mitigation measures undertaken by carriers, arguing that carbon levies should be integrated directly into freight rates. “Carriers need to be way more forthcoming with charges, even if two years out,” a shipper told the Journal of Commerce. “Volume is volume.” Another shipper added that carbon costs should “be part of the freight rate, not a handshake fee at the end.” Current practices mean that while “some carriers disclose, some just give us an $80,000 bill after the fact,” the source said. Project cargo shippers also called for a global carbon pricing standard to level the competitive playing field. “We need a cost of carbon for everyone across the world,” said a third shipper. “It is a disadvantage to certain sectors if we are not going to play in the same space.” The source added that inconsistent regulation creates unfair burdens for compliant regions or companies. Need to balance environmental goals Shippers said that “flow down” environmental processes now reach deep into the project cargo supply chain. Increased environmental reporting demands from downstream come from freight forwarders, carriers and trucking companies who are often mandated to report carbon and offsets for carbon emissions. “We have a responsibility to have these discussions with our vendors,” said one shipper. “But it comes at a cost and there is a balance to play,” which highlights the trade-off between sustainability and financial viability. Another shipper said the industry must strike a balance that supports environmental goals without undermining the sector’s ability to function. “We need to think about whether we want a voice about regulations that are responsible but don’t destroy the business,” the sources said. From a carrier perspective, the technological hurdles to decarbonization remain immense. “One of the biggest challenges [to decarbonization] is scalability and availability of fuels,” Ben Collins, global project cargo manager at Mediterranean Shipping Co., told a Breakbulk Americas panel last week. “There is a lot of work still to be done on this.” Collins also posed the question of whether customers are willing to pay for decarbonization. “There is a long way to go before this nut can be cracked, but cracked it will be,” he said. Despite the challenges, the adoption of green initiatives appears to be gaining momentum in the sector. Vedran Muratbegovic, senior vice president/industrial at carrier Wallenius Wilhelmsen, noted the level of uptake was “increasing among customers.” For carriers such as Wallenius, achieving ambitious decarbonization targets means “partnerships have become increasingly important,” Muratbegovic said at Breakbulk Americas. Contact Carly Fields at carly.fields@spglobal.com .

Heavy-haul transport

Project cargo

Project cargo shippers urge shakeup for inconsistent carbon costs

<div class="phx-topic abstract-wrapper">A range of vendors have emerged in recent years with a singular focus on improving coordination of truckload arrivals, keying on load prioritization and performance metrics.</div>

A range of vendors have emerged in recent years with a singular focus on improving coordination of truckload arrivals, keying on load prioritization and performance metrics.

<div class="phx-topic">Fragmentation in the truckload market is behind many of the challenges that have prevented shippers, brokers and carriers from coordinating more effectively on appointment scheduling. But technology that assists all three parties, especially software focused on system connectivity and appointment performance, is driving progress in this long-neglected corner of the industry. <div class="wrapper-narrow float-right-element"><img src="/images/phoenix/6094563_0.1.jpg"></img></div>In particular, software is aiming to help receivers coordinate with carriers by pulling data from their respective backbone systems, whether it’s a purchase order management system or warehouse management system used by a shipper or a transportation management system used by a carrier. Because more than one in five truckloads is brokered, technology is also geared toward letting the broker manage appointment coordination. “Connectivity is really the solution to that problem, not necessarily saying one specific group has to own it,” Tom Curee, president of appointment scheduling software vendor Qued, said at the Journal of Commerce’s Inland Distribution Conference in Chicago last week. “Because then you’ve got two other groups that are pointing the fingers at one group, and I just don’t think that ever ends.” Taking responsibility for the challenges of appointment scheduling remains an issue, largely because of the inherent fragmentation of the industry. That manifests itself in a lack of clarity over who takes the lead in setting up the appointment, and who invests in technology to improve the process. “It is a challenge for everyone, but it impacts different parties to different degrees,” Jesse Buckingham, CEO of truckload automation vendor Vooma, said at the Inland conference. “If you’re running a warehouse, you’re really thinking about the optimization of your labor, and that might actually mean having a bunch of trucks stacked up outside. You want to be a good shipper, but being a good shipper might not actually matter quite as much to your bottom line.” A carrier, meanwhile, will focus on whether a driver is waiting at a facility. “That can really destroy the utilization of that driver’s time and that asset,” Buckingham said. “If you’re a broker, you know the difference between scheduling a really good appointment and a bad one can be $100 or $200 of margin.” <h3>Proper incentives </h3>For Buckingham, that is a matter of incentive structure, and his assertion is that the newer, technology-focused approaches to the appointment scheduling problem are best aimed at brokers, “who, frankly, care a little bit more.” But Tony Botos, vice president of operations at Capstone Logistics and a former shipper, said at the conference that shippers have a huge incentive to invest in scheduling technology. He said a former shipper where we he worked “saw over a million dollars in labor savings” by being able to reduce the number of customer service representatives responsible for coordinating carrier arrivals at receiving facilities.“And it’s not too capital intensive,” Botos said. “You can quickly establish this type of software in your environment and get the systems to talk to the TMS. The [return on investment] on this is less than six months in most cases.” One way he navigated those competing priorities was to focus on appointment performance. “That’s maybe adjusting that appointment from 60 minutes to 65 minutes to 67 minutes,” Botos said. Deema Adama, CEO of scheduling software company Bigger Picture, said a platform should be able to gauge not just how an appointment is scheduled but also the effectiveness of those appointments. “Are we making the right decisions when we’re setting those target times based off of performance that we’re learning from these interactions?” Adama said at the Inland conference. “And the warehouse can judge how they are allocating labor based off of the trends of capacity coming in and out of their warehouse.” <h3>Prioritization problem </h3>One other element that vendors are focused on is allowing shippers to prioritize appointment-setting based on the demands of individual shipments. For instance, if an appointment is available at 9 a.m., it’s likely that a shipper or broker will grab a time slot regardless of how important it is for that load to use that appointment. “There may be an inbound load of Styrofoam material that isn’t going to actually halt production for something that you’re doing,” Curee said. “Meanwhile, that buffalo seasoning actually has to be here at 9 a.m. because the buffalo seasoning is going to stop the line. And the receiver doesn’t have an appointment until 3 p.m. Well, we would have taken 9 a.m. if we would have had access to it, but appointment scheduling is nothing more than a glorified ‘first-come, first-served.’” Contact Eric Johnson at <a href="mailto:eric.johnson@spglobal.com">eric.johnson@spglobal.com</a>.</div>

Fragmentation in the truckload market is behind many of the challenges that have prevented shippers, brokers and carriers from coordinating more effectively on appointment scheduling. But technology that assists all three parties, especially software focused on system connectivity and appointment performance, is driving progress in this long-neglected corner of the industry. In particular, software is aiming to help receivers coordinate with carriers by pulling data from their respective backbone systems, whether it’s a purchase order management system or warehouse management system used by a shipper or a transportation management system used by a carrier. Because more than one in five truckloads is brokered, technology is also geared toward letting the broker manage appointment coordination. “Connectivity is really the solution to that problem, not necessarily saying one specific group has to own it,” Tom Curee, president of appointment scheduling software vendor Qued, said at the Journal of Commerce’s Inland Distribution Conference in Chicago last week. “Because then you’ve got two other groups that are pointing the fingers at one group, and I just don’t think that ever ends.” Taking responsibility for the challenges of appointment scheduling remains an issue, largely because of the inherent fragmentation of the industry. That manifests itself in a lack of clarity over who takes the lead in setting up the appointment, and who invests in technology to improve the process. “It is a challenge for everyone, but it impacts different parties to different degrees,” Jesse Buckingham, CEO of truckload automation vendor Vooma, said at the Inland conference. “If you’re running a warehouse, you’re really thinking about the optimization of your labor, and that might actually mean having a bunch of trucks stacked up outside. You want to be a good shipper, but being a good shipper might not actually matter quite as much to your bottom line.” A carrier, meanwhile, will focus on whether a driver is waiting at a facility. “That can really destroy the utilization of that driver’s time and that asset,” Buckingham said. “If you’re a broker, you know the difference between scheduling a really good appointment and a bad one can be $100 or $200 of margin.” Proper incentives For Buckingham, that is a matter of incentive structure, and his assertion is that the newer, technology-focused approaches to the appointment scheduling problem are best aimed at brokers, “who, frankly, care a little bit more.” But Tony Botos, vice president of operations at Capstone Logistics and a former shipper, said at the conference that shippers have a huge incentive to invest in scheduling technology. He said a former shipper where we he worked “saw over a million dollars in labor savings” by being able to reduce the number of customer service representatives responsible for coordinating carrier arrivals at receiving facilities. “And it’s not too capital intensive,” Botos said. “You can quickly establish this type of software in your environment and get the systems to talk to the TMS. The [return on investment] on this is less than six months in most cases.” One way he navigated those competing priorities was to focus on appointment performance. “That’s maybe adjusting that appointment from 60 minutes to 65 minutes to 67 minutes,” Botos said. Deema Adama, CEO of scheduling software company Bigger Picture, said a platform should be able to gauge not just how an appointment is scheduled but also the effectiveness of those appointments. “Are we making the right decisions when we’re setting those target times based off of performance that we’re learning from these interactions?” Adama said at the Inland conference. “And the warehouse can judge how they are allocating labor based off of the trends of capacity coming in and out of their warehouse.” Prioritization problem One other element that vendors are focused on is allowing shippers to prioritize appointment-setting based on the demands of individual shipments. For instance, if an appointment is available at 9 a.m., it’s likely that a shipper or broker will grab a time slot regardless of how important it is for that load to use that appointment. “There may be an inbound load of Styrofoam material that isn’t going to actually halt production for something that you’re doing,” Curee said. “Meanwhile, that buffalo seasoning actually has to be here at 9 a.m. because the buffalo seasoning is going to stop the line. And the receiver doesn’t have an appointment until 3 p.m. Well, we would have taken 9 a.m. if we would have had access to it, but appointment scheduling is nothing more than a glorified ‘first-come, first-served.’” Contact Eric Johnson at eric.johnson@spglobal.com .

Logistics Technology News

Truckload

Truck brokers

Supply chain

Connectivity the key to bypassing hurdles in truckload appointment scheduling

<div class="phx-topic abstract-wrapper">Gov. Gavin Newsom has until Sunday to sign or veto a bill that ocean carriers and terminal operators say would derail current and future attempts to automate cargo-handling operations in the name of reducing stress on the state’s power grid. </div>

Gov. Gavin Newsom has until Sunday to sign or veto a bill that ocean carriers and terminal operators say would derail current and future attempts to automate cargo-handling operations in the name of reducing stress on the state’s power grid.

<div class="phx-topic">Whether or not ports in California can continue to automate seemingly hinges on whether Gov. Gavin Newsom signs legislation that would, in effect, render the equipment unusable. SB 34 is a state bill that would ban current and future automated or remotely operated technology used at California ports from plugging into the state’s power grid. The legislation, which is supported primarily by dockworkers, has already been approved by both houses of the California Legislature and awaits action by Newsom, who has until Sunday to sign or veto the bill. But terminal operators and shipping lines say the bill would undermine the billions of dollars already invested in marine terminal automation and likely threaten future investment in cargo-handling efficiency. Mike Jacob, president of the Pacific Merchant Shipping Association (PMSA), which represents terminal operators and container lines that call at West Coast ports, told the Journal of Commerce Wednesday the bill’s supporters are pitching it as an environmental effort to reduce demand on the power grid, when in reality it is intended to block any automation that labor interests see as threatening to dockworker jobs. “This is ILWU’s priority bill,” Jacob said of the International Longshore and Warehouse Union (ILWU). Jacob also said the bill is vague and its language is so expansive that it could impact present and future funding from local, state and federal sources for port-related equipment, including charging infrastructure for zero-emission cargo-handling equipment and battery-electric trucks. Long Beach Container Terminal and TraPac in Los Angeles are the West Coast’s only fully automated container terminals. The APM terminal in Los Angeles is partially automated. So far, more than $2 billion has been invested in developing automated facilities, zero-emission cargo handling equipment and charging infrastructure in Southern California. The ports of Los Angeles and Long Beach did not respond to requests for comment. <h3>Bill ‘undermines’ labor agreement </h3>The Pacific Maritime Association (PMA), which represents terminal operators and shipping lines in negotiating coastwide labor contracts with the ILWU, emphasized in a Sept. 18 letter to Newsom that SB 34 “directly undermines the collective bargaining agreement between PMA and the ILWU.” PMA noted that dating back to the 2008 coastwide contract, the labor agreements “explicitly permitted automation in exchange for steep wage hikes, $100,000 pensions and fully employer-paid healthcare.” “...Any proposed changes should be addressed through the collective bargaining process, not through legislation that circumvents the contract,” PMA said. The presidents of ILWU Locals 13, 63 and 94 in Southern California recently distributed an “Urgent: Call to Action” flyer to union membership to publicly push labor’s support for SB 34 and to urge Newsom to sign the bill. “Protect good union jobs, strengthen our ports, keep California competitive,” the flyer read. An ILWU spokesman said Wednesday union leaders were not available for comment. SB 34 also comes at an inopportune time in that the ports and port stakeholders in Southern California last month reached an agreement with the South Coast Air Quality Management District (AQMD) to work cooperatively in the coming months to develop a plan to further reduce port-related emissions. The agreement would replace the <a href="https://www.joc.com/article/la-lb-likely-to-work-with-regulator-on-emissions-cutting-plan-for-ports-6084550">port Indirect Source Rule (ISR)</a> that the AQMD had originally proposed. Meanwhile, Jacob said it is difficult to gauge Newsom’s position on SB 34. “There’s still no clear indication as to where it is going,” Jacob said. Contact Bill Mongelluzzo at <a href="mailto:bill.mongelluzzo@spglobal.com">bill.mongelluzzo@spglobal.com</a>. </div>

Whether or not ports in California can continue to automate seemingly hinges on whether Gov. Gavin Newsom signs legislation that would, in effect, render the equipment unusable. SB 34 is a state bill that would ban current and future automated or remotely operated technology used at California ports from plugging into the state’s power grid. The legislation, which is supported primarily by dockworkers, has already been approved by both houses of the California Legislature and awaits action by Newsom, who has until Sunday to sign or veto the bill. But terminal operators and shipping lines say the bill would undermine the billions of dollars already invested in marine terminal automation and likely threaten future investment in cargo-handling efficiency. Mike Jacob, president of the Pacific Merchant Shipping Association (PMSA), which represents terminal operators and container lines that call at West Coast ports, told the Journal of Commerce Wednesday the bill’s supporters are pitching it as an environmental effort to reduce demand on the power grid, when in reality it is intended to block any automation that labor interests see as threatening to dockworker jobs. “This is ILWU’s priority bill,” Jacob said of the International Longshore and Warehouse Union (ILWU). Jacob also said the bill is vague and its language is so expansive that it could impact present and future funding from local, state and federal sources for port-related equipment, including charging infrastructure for zero-emission cargo-handling equipment and battery-electric trucks. Long Beach Container Terminal and TraPac in Los Angeles are the West Coast’s only fully automated container terminals. The APM terminal in Los Angeles is partially automated. So far, more than $2 billion has been invested in developing automated facilities, zero-emission cargo handling equipment and charging infrastructure in Southern California. The ports of Los Angeles and Long Beach did not respond to requests for comment. Bill ‘undermines’ labor agreement The Pacific Maritime Association (PMA), which represents terminal operators and shipping lines in negotiating coastwide labor contracts with the ILWU, emphasized in a Sept. 18 letter to Newsom that SB 34 “directly undermines the collective bargaining agreement between PMA and the ILWU.” PMA noted that dating back to the 2008 coastwide contract, the labor agreements “explicitly permitted automation in exchange for steep wage hikes, $100,000 pensions and fully employer-paid healthcare.” “...Any proposed changes should be addressed through the collective bargaining process, not through legislation that circumvents the contract,” PMA said. The presidents of ILWU Locals 13, 63 and 94 in Southern California recently distributed an “Urgent: Call to Action” flyer to union membership to publicly push labor’s support for SB 34 and to urge Newsom to sign the bill. “Protect good union jobs, strengthen our ports, keep California competitive,” the flyer read. An ILWU spokesman said Wednesday union leaders were not available for comment. SB 34 also comes at an inopportune time in that the ports and port stakeholders in Southern California last month reached an agreement with the South Coast Air Quality Management District (AQMD) to work cooperatively in the coming months to develop a plan to further reduce port-related emissions. The agreement would replace the port Indirect Source Rule (ISR) that the AQMD had originally proposed. Meanwhile, Jacob said it is difficult to gauge Newsom’s position on SB 34. “There’s still no clear indication as to where it is going,” Jacob said. Contact Bill Mongelluzzo at bill.mongelluzzo@spglobal.com .

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The world of LTL is slow to embrace change. Business anachronisms permeate current supply chain processes. These vestiges of the way things used to work define the LTL freight transportation procurement process of many modern shippers.David Knuth, logistics specialist at IEWC, a global supplier of cable and wire based in Wisconsin, is happy to have modernized the RFP process, automating the entire LTL bidding procedure with Bid$ense, SMC³’s automated truckload and LTL freight transportation sourcing solution. But when prompted, he can still recall what once was.In his previous job, a large part of his duties were consumed by creating an intermodal bid package for carriers. In a spreadsheet, Knuth detailed the company’s volumes lane by lane, taking care to delete any errant keystrokes or misleading data. He would then email out the information to each carrier, taking time to respond to detailed technical questions about the spreadsheet data. Finally, he had to compile all the results, create an algorithm that would compare the carriers on each lane, and award the business.“It was a huge undertaking. It took about four months to do,” Knuth said of the old process. “It was almost a full-time job for that part of the year, every year.”In his new job at IEWC, he sat down with Bid$ense on day one and was amazed at the capabilities. Knuth had never before used a bid tool. SMC³’s latest versions of Bid$ense automate the process even further, taking truckload and LTL RFPs entirely online. The tool draws on RFP best-practices protocols to streamline the bidding communication process, enabling bidding carriers to respond accurately and promptly to shipper requests. The solution also does all the distribution work automatically, electronically submitting shipper bid data to carriers based on their actual service capabilities and performance records. Carriers are alerted with timely prompts for RFP deliverables, so shippers aren’t waiting by the phone for responses.Another benefit of automating the process is the data-cleansing assistance. When Knuth sent spreadsheets to carriers, data errors might cloud the bidding process; he might have to resend data or simply accept a price that did not truly reflect the costs of doing business. Data cleansing is incredibly beneficial, he said.The spreadsheet technique also made bidding analysis an onerous task. Since Bid$ense automates and streamlines the entire RFP process, intensive examination is now simple. SMC³ knows that each bid has more than one best outcome. With uniform responses from each carrier, shippers can quickly rank results and create an unlimited quantity of what-if scenarios to make the optimal procurement decision.Jesse Burnett of Central Garden &amp; Pet experiences many of the same benefits. Founded in 1980, Central Garden &amp; Pet has spent the last three decades growing from a small garden supply company to a provider of a range of products from dog chews and bird seed to soil supplements and natural insecticides. For much of its life, the company shipped these disparate goods via LTL and truckload carriers to retailers throughout the country, relying on each business unit to negotiate directly with their freight transportation providers. This arrangement worked fairly well for a small company, but as Central Garden &amp; Pet expanded, leadership decided to consolidate decision making.Burnett helped centralize the transportation decision making in 2015 with SMC³’s Bid$ense. Before Bid$ense, every business unit operated independently as far as negotiating with carriers.“There were a lot of different things just floating around,” he said. “We didn’t have master agreements in place; no national pricing at all. The pricing from carriers was just all over the place, depending on where you were.”The transformations he saw with Bid$ense were immediate. Burnett has been using the tool about every other year since its implementation at the company. Central Garden and Pet’s $19.6 million 2019 LTL bid saved the company just more than 9 percent when compared to its historical average. For Burnett, though, bid automation extends far beyond savings.“We knew that we weren’t getting the best pricing offer from our carriers just because nothing was centralized,” he continued. “We knew that if we combined everything from all these business units and paired it with one corporate offering, then it would drive some cost benefit with it.”When the company initially decided to centralize bid procurement, executives researched a number of different methodologies and technologies. In the end, though, Burnett found that Bid$ense was both widespread and well known, and that his carrier partners already knew how to use the application. Burnett also highlighted the data-cleansing process as a major benefit, saying the rigorous process ensures that carriers always return the best price.“It definitely has helped drive savings,” he said. “Any time you go out there and you drive that competitiveness with the carriers and they know they’re in a bid environment, it seems to sharpen their pencils.”Transportation procurement is an integral part of the modern supply chain. With Bid$ense, shippers can develop a strategic implementation plan that saves them time and money, but also helps them create strong relationships with their carrier partners. These carriers appreciate the solution’s data-cleansing process; when carriers receive a complete shipment history and future volume forecast, they don’t have to guess on pricing. Carriers that receive more data from shippers get a complete picture of that shipper’s freight, allowing them to accurately plan instead of simply preparing for the worst-case scenario. Clean data presented through an automated system can lead to both bigger shipment savings and a lasting partnership between carrier and customer.Whether customers are looking to streamline over-the-road transportation bidding by automating the RFP process or create an entirely new, centralized sourcing process, Bid$ense has the analytical horsepower to get the job done.SMC³ 2020 Customer Case Study

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Shippers save money, time with automated transportation bidding tools

If there’s one immutable truth in the world of logistics, it’s this: LTL is an inherently complex form of transportation. Tariffs, rates, DIM weights, transit times — it’s enough to confuse even seasoned logistics professionals. The solution to this knowledge gap has historically been on-the-job training or university supply chain education, but for a variety of reasons there is now a pressing need for third-party, remote LTL training that prepares logistics workers for transportation success. Global Scope Can Overlook Local Intricacies In the past, professionals looking to move into a supply chain career learned about the basics of supply chain from universities. However, many of these college supply chain programs are now global in scope, focusing on worldwide supply chain management instead of the intricacies of specialized domestic transportation. And even these programs, which used to be widespread, are becoming less common. LTL is not an industry of broad-brush strokes; supply chain professionals really need a pointillistic understanding of the logistics of LTL in order to excel in the industry. Accelerating Need for Dedicated LTL Education This lack of specified training put the onus on employers to prepare new hires with the LTL knowledge needed to do their jobs. Dedicated LTL study is a necessity, not a luxury. At the same time, changes in LTL and the broader supply chain world are accelerating. The reliance on e-commerce has ballooned since the start of the pandemic, and last-mile LTL shipments and related e-commerce strains on the supply chain won’t diminish once social distancing abates. That genie isn’t going back into the bottle. So supply chain employers need logistics workers that are fully versed in all aspects of the industry, ready to solve unique shipping and delivery problems based on their extensive supply chain knowledge But why care about LTL? It’s been reported that some shippers in today’s world are no longer concerned with what mode is used to ship their goods. A Multimodal Approach Ensures On-Time Delivery This mode agnosticism means supply chain stakeholders have to be well versed in all modes of transportation. As unforeseen weather events and other disruptions, such as protests, become more common, savvy logistics employees will need to be armed with familiarity of all modes, not just the most popular, to ensure that freight is delivered on time, without damage, and in the most financially expedient way possible. Offerings like SMC³’s LTL online education courses cover a wide range of topics from LTL basics and operations to more advanced concepts like pricing analytics and transportation law. The company also has plans to continually refresh content, adding new expert presenters and taking the feedback of students to make the courses even better as time goes on. Learn more about&nbsp;<a href="https://logisticstrainingcenter.com/smc3-courses/" rel="noreferrer" class="joc_admin__link">SMC³’s LTL Online Education program</a>&nbsp;and view the 2021 hybrid schedule, featuring live industry experts,&nbsp;<a href="https://www.smc3.com/onlinelearning2021/" rel="noreferrer" class="joc_admin__link">here.</a>

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