Tech providers seen missing shipper needs

Tech providers seen missing shipper needs

“We don’t think about our supply chain as a collection of technologies, but as processes,” Abir Thakurta, vice president of global supply chain for the Atlanta-based furniture retailer, said in a keynote address to the conference. “For us, it’s about supply chain performance. I’m interested in outcomes. If you’re a technology provider, think outcomes, not solutions.”

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