Holland Receives Awards for Excellence
Holland Receives 2009 Supplier Excellence Award from Eastman Chemical Company
OVERLAND PARK, Kan., May 14, 2010 – Holland, a subsidiary of YRC Worldwide Inc. (Nasdaq: YRCW), has received a 2009 Supplier Excellence Award for the fourth consecutive year from Eastman Chemical Company as part of the Eastman Supplier Excellence Program (ESEP).
Honored for outstanding contributions in the areas of logistics shipping performance and meeting customer service expectations, Holland accepted the award at a luncheon held April 29 in Kingsport, Tenn.
To determine honorees, Eastman Chemical Company ranked its suppliers based on five key criteria: on-time performance, nonconformance, complaints, safety and claims. In 2009, Holland achieved an overall performance score of 96.8% and an on-time performance score of 98.8% -- the highest scores given to any LTL carrier.
”Exceptional customer service and on-time performance are hallmarks of our reputation,” said Jeff Rogers, president – Holland. “We consider Eastman Chemical Company a valued partner and are honored to be recognized for the behaviors that have been essential to our longevity and success as a shipping provider.”
Eastman Chemical Company is a provider of chemicals, fibers and plastics materials that make up the key ingredients in products people use every day.
About Holland
Holland is a YRC Worldwide company offering transportation solutions throughout the Midwestern and Southeastern United States and Eastern Canada. Holland makes claim-free deliveries a top priority, and its on-time performance has long been considered an industry standard.
About YRC Worldwide
YRC Worldwide Inc., a Fortune 500 company headquartered in Overland Park, Kan., is one of the largest transportation service providers in the world and the holding company for a portfolio of successful brands including YRC, YRC Reimer, YRC Glen Moore, YRC Logistics, New Penn, Holland and Reddaway. YRC Worldwide has the largest, most comprehensive network in North America with local, regional, national and international capabilities. Through its team of experienced service professionals, YRC Worldwide offers industry-leading expertise in heavyweight shipments and flexible supply chain solutions, ensuring customers can ship industrial, commercial and retail goods with confidence. Please visit www.yrcw.com <http://www.yrcw.com/> for more information.
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Holland Selected as 2009 Carrier of the Year by Hamilton Sundstrand
OVERLAND PARK, Kan., May 14, 2010 – Holland, a subsidiary of YRC Worldwide Inc. (Nasdaq: YRCW) has been named 2009 Carrier of the Year by Hamilton Sundstrand Logistics Council. Hamilton Sundstrand is one of the world's largest suppliers of technologically advanced aerospace and industrial products.
To determine rankings, the Hamilton Sundstrand Logistics Council rated its suppliers based on six key criteria: in-transit service, operations, customer service, billing, loss and damage claims, and rates and technology. Out of a perfect score of 140, Holland scored an overall 123 for the year and also ranked highest for each quarter of 2009.
“There is no higher compliment than one we receive directly from a valued business partner letting us know we have delivered an exceptional customer experience,” said Jeff Rogers, president – Holland. “We are honored to be recognized by Hamilton Sundstrand for the things we do everyday to ensure on-time performance is high, claims are low and overall service quality is industry leading.”
This is the fourth time in the eleven years Hamilton Sundstrand has conducted the review that Holland has taken top honors.
This marks the third time over the past month that Holland has been recognized for an exceptional customer experience. Recently, the company also secured a 2009 Supplier Excellence Award for the fourth consecutive year from Eastman Chemical Company, and a 2009 Regional Carrier of the Year Award from Echo Global Logistics.
About Holland
Holland is a YRC Worldwide company offering transportation solutions throughout the Midwestern and Southeastern United States and Eastern Canada. Holland makes claim-free deliveries a top priority, and its on-time performance has long been considered an industry standard.
About YRC Worldwide
YRC Worldwide Inc., a Fortune 500 company headquartered in Overland Park, Kan., is one of the largest transportation service providers in the world and the holding company for a portfolio of successful brands including YRC, YRC Reimer, YRC Glen Moore, YRC Logistics, New Penn, Holland and Reddaway. YRC Worldwide has the largest, most comprehensive network in North America with local, regional, national and international capabilities. Through its team of experienced service professionals, YRC Worldwide offers industry-leading expertise in heavyweight shipments and flexible supply chain solutions, ensuring customers can ship industrial, commercial and retail goods with confidence. Please visit www.yrcw.com <http://www.yrcw.com/> for more information.
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Holland Selected as 2009 Regional Carrier of the Year by Echo Global Logistics
OVERLAND PARK, Kan., May 14, 2010 – Holland, a subsidiary of YRC Worldwide Inc. (Nasdaq: YRCW) has been named 2009 Regional Carrier of the Year by Echo Global Logistics, a leading provider of technology enabled transportation and supply chain management services.
Using automated data collection and metrics tracking via its own proprietary, web-based transportation management platform, Echo Global Logistics ranked carriers based on five key criteria: service quality, on-time performance, billing and invoice accuracy, customer service, and damage-free deliveries. Holland took top honors and accepted the award April 29 in Chicago.
”It is an incredible honor to be recognized by Echo Global Logistics in this capacity,” said Jeff Rogers, president – Holland. “Throughout our company, ‘taking care of business’ means creating an exceptional customer experience, from the very first phone call to shipment delivery and everything in between. We couldn’t be more pleased to receive this award.”
This marks the second time over the past month that Holland has been recognized for an exceptional customer experience. Recently, the company also secured a 2009 Supplier Excellence Award for the fourth consecutive year from Eastman Chemical Company.
About Holland
Holland is a YRC Worldwide company offering transportation solutions throughout the Midwestern and Southeastern United States and Eastern Canada. Holland makes claim-free deliveries a top priority, and its on-time performance has long been considered an industry standard.
About Echo Global Logistics
Chicago-based Echo Global Logistics is a leading provider of technology enabled transportation and supply chain management services, delivered on a proprietary technology platform, serving the transportation and logistics needs of its clients. Echo’s web-based technology platform compiles and analyzes data from its network of over 24,000 transportation providers to serve its clients’ shipping and freight management needs. Echo procures transportation and provides logistics services for more than 15,600 clients across a wide range of industries, such as manufacturing, construction, consumer products and retail. For more information on Echo, visit: www.echo.com.
About YRC Worldwide
YRC Worldwide Inc., a Fortune 500 company headquartered in Overland Park, Kan., is one of the largest transportation service providers in the world and the holding company for a portfolio of successful brands including YRC, YRC Reimer, YRC Glen Moore, YRC Logistics, New Penn, Holland and Reddaway. YRC Worldwide has the largest, most comprehensive network in North America with local, regional, national and international capabilities. Through its team of experienced service professionals, YRC Worldwide offers industry-leading expertise in heavyweight shipments and flexible supply chain solutions, ensuring customers can ship industrial, commercial and retail goods with confidence. Please visit www.yrcw.com <http://www.yrcw.com/> for more information.
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