As the economy continues to emerge from the recession, shippers and transportation service providers are adjusting to a ‘new normal’ business environment. Both shippers and manufacturers have strengthened and lengthened their supply chains, introducing complexities that require a broader range of logistics services and additional support from skilled transportation partners. Responding in kind, logistics service providers and trucking companies have added required services, electronically integrated with their customers’ supply chains, continuously reinventing themselves to turn a profit and grow the business. Over time, many of these relationships have evolved and even converged, enabling diversified transportation service providers to play a more strategic role in their customers’ supply chains.
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