Video: Tech Will Make Forwarders More Relevant, Not Less

Video: Tech Will Make Forwarders More Relevant, Not Less

How do freight forwarders fit into the future of the industry? Will their position as middlemen become obsolete? Mark Laufer, CEO of Laufer Group International, discussed the topics of carrier culture change and the impact of the Hanjin bankrupcy, as well as the road he sees technology paving for freight forwarders.