Hapag-Lloyd is recommending that shippers to reroute cargo from the Port of New York and New Jersey to avoid delays that the carrier said it expects will continue until mid-September.
It was the strongest public statement yet by carriers in response to two months of operational delays that have forced truckers to endure almost-daily waits of up to several hours at New York-New Jersey container terminals.
In a letter to customers, Hapag-Lloyd cited marine terminal system updates and rollouts, trucking shortages accompanying new hours of service regulations, vacation-season shortages of ILA labor, and construction and bunching of ship calls at marine terminals.
“Both local and rail cargo are affected,” Hapag-Lloyd told customers. “In efforts to minimize commercial exposure to NY/NJ and restore our service to our customers, we strongly suggest rerouting cargo where possible.”
Hapag-Lloyd recommended using Montreal, Halifax or Norfolk for cargo to and from Europe and the Mediterranean; Halifax or Norfolk for cargo to and from the Indian subcontinent and Southeast Asia, and Norfolk, Baltimore or Savannah for Latin America cargo.
New York-New Jersey’s delays began in early June, when Maher Terminals encountered glitches in a new operating system. Diversions of ship calls to other terminals strained their capacity and created problems with chassis availability.
Hapag-Lloyd, Hyundai Merchant Marine and NYK Line have temporarily rerouted their weekly New York Express service from Maher to New York Container Terminal on Staten Island.
Maher implemented changes to its new Navis operating system last week, but delays have continued at other terminals.