In an attempt to improve driver retention, Con-way Truckload will raise per-mile pay and reduce to two hours the amount of time drivers must wait at shipper docks before “detention” pay kicks in, the Joplin, Mo.-based company said Friday.
Company drivers and owner-operators will earn an additional cent per mile starting Nov. 25, but the reduction in time from three to two hours before detention pay starts may be the more popular move, and could put more pressure on shippers.
Detention — the length of time drivers are kept waiting to unload or load at shipper docks — is believed to be a major factor in driver turnover at truckload carriers. Detention reduces driving time, cutting into a trucker’s per mile compensation.
Loading or unloading a truckload shipment typically takes about two hours, Con-way Truckload said. Detention time was the No. 1 concern aired by drivers in recent company forums, Con-way Truckload President Saul Gonzalez said. “Ultimately, excessive detention is waste that costs the shipper more in transportation expense,” said Gonzalez, who recently became president of the carrier after the retirement of long-time Con-way and CFI leader Herb Schmidt.
Con-way Truckload’s driver turnover rate is in the 60 percent range, much lower than the 106 percent industry average turnover rate for large truckload carriers reported for the third quarter by the American Trucking Associations.