DHL Express said it will raise rates worldwide by an average of 5 percent from January 1 to offset inflation and increased operating costs.
“The price increase … is aimed at offsetting rising costs, including external costs that are out of our direct control and cannot be compensated through productivity improvements or economies of scale,” said Ken Allen, CEO DHL Express.
DHL said the price hike partly reflects increased costs specific to the express industry, which are not linked to inflation, including the impact of regulatory measures, such as additional security requirements.
The company, a unit of Germany’s Deutsche Post, cited research from AT Kearney to the effect that although volumes have increased consistently in recent years, revenue per shipment has not yet returned to 2008 levels.
The price increase will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow, DHL said.