Shippers are adjusting to slow-steaming by ocean carriers but want carriers to use some of the savings to reduce freight rates and improve customer service, according to a survey of 290 logistics executives.
Philadelphia-based forwarding logistics company BDP International, its Centrix consulting unit and St. Joseph’s University conducted the survey in April.
By the Numbers: U.S. Toy Imports.
About half of the survey respondents said the economic and environmental benefits of slow-steaming are worth the costs and inconvenience. Seventy percent of the shippers said carriers should use the cost savings to reduce rates.
Shippers also “made it very clear that carriers need to invest a portion of the savings into improving the quality of customer service,” according to an executive summary of the survey.
Eighty-five percent of the respondents said they have adapted or plan to adapt their operations to reflect increased transit times. They are doing so by improving planning to synchronize delivery and production schedules, choosing multiple carriers in the same trade lanes and increasing inventory levels.