John G. (Jack) Pickard will retire June 1 from his position as president and CEO of FedEx Custom Critical, North America's largest time-specific, critical shipment carrier. Virginia Albanese, vice president of operations and customer service will succeed him.
"I am proud of what FedEx Custom Critical has accomplished in providing expedited freight solutions and outstanding customer service," said Pickard. "I have the utmost confidence that Virginia, with her solid operational experience, will help strengthen our competitive position in the marketplace."
"We appreciate the dedication and leadership that Jack provided for more than 20 years," said Douglas G. Duncan, president and CEO of FedEx Freight. "He built a solid management team, and we are pleased to be promoting one of its most experienced and talented members as his replacement."
Pickard joined Roberts Express in 1986 as a regional sales manager, served as a vice president from 1989 through the company's acquisition. After FedEx acquired Roberts in 1998 and renamed it in 2000, Pickard was appointed president and CEO of FedEx Custom Critical in 2001.
Virginia Albanese also joined Roberts Express in 1986 and moved up through customer service, operations and safety. In 1999, she was promoted to managing director of service and safety at FedEx Custom Critical. She was named vice president of service in 2001.