Modern Terminals Limited is pleased to announce the appointment of Erick Wong as General Manager, Customer Service Delivery. The addition of Mr. Wong to the Modern Terminals team is part of a major Service Delivery initiative which began in late 2012.
Mr. Wong joins Modern Terminals after spending the last 18 years with APL Logistics where he held various positions responsible for service integrity, service quality, process improvement and process implementation. His last position was as General Manager of Operations in the Hong Kong & South China Region. Mr. Wong is a graduate of Chinese University of Hong Kong where he holds a Bachelor (Hon) Degree of Science in Statistics.
“We have re-engineered our customer service offering in order to provide the best experience possible to our global carrier and end user client base” said Peter Levesque, Modern Terminals’ Chief Commercial Officer. “The addition of Erick Wong to our Commercial Team will insure we have the skills and resources necessary to provide a consistent and reliable customer service offering across our business units. We are pleased to have Erick onboard.”
Modern Terminals Limited in brief
Modern Terminals, established in 1969, has been continuously aiming for service excellence ever since it opened Hong Kong's first purpose-built container terminal in September 1972. Apart from optimizing its business in Hong Kong Port, it has also been actively expanding into China in recent years. Modern Terminals holds the majority shares in and operates Da Chan Bay Terminal One in the Pearl River Delta (PRD) as well as Taicang International Gateway in the Yangtze River Delta. It also holds equity stakes at Shekou Container Terminals and Chiwan Container Terminal in PRD. For more information, please visit www.ModernTerminals.com.