Bill Mongelluzzo | Jun 10, 2011 8:10AM EDT
Orient Overseas Container Line took first place in the annual ocean carrier performance survey taken among members of the Agriculture Transportation Coalition.
APL, which took top place honors last year, was ranked second this year in the survey and Evergreen Marine was in third place. In all, 19 ocean carriers were included in the survey.
Each year the shippers group votes for carriers that excel in customer service. The survey is based upon ease of booking cargo, accuracy of documentation and other customer service metrics.
AgTc announces the results at its annual conference in San Francisco.
-- Contact Bill Mongelluzzo at bmongelluzzo@joc.com. Follow him on Twitter @billmongelluzzo.
